Questions, feedback, or a problem with the app? We're happy to help.
Email us and we'll get back to you as soon as we can:
How do I manage or cancel my subscription?
Subscriptions are managed through your Apple ID: on your iPhone, open Settings → tap your name → Subscriptions → Shredder.
How do I delete my account and data?
In the app, go to the Profile screen and choose Delete Account. This permanently removes your account and the data stored on our servers.
Are the scores medical measurements?
No. All scores, body-fat estimates, and muscle-group feedback are AI estimates based on visual analysis — not a medical measurement or diagnosis.